Who is eligible to purchase on your site?
Only clients who are over the age of 19 and live in Canada are qualified to purchase medical marijuana through our site.
Why do you guys check ID from Quebec only?
Due to a high amount of fraud/hacked bank accounts coming from the Quebec Province, we have decided to implement a mandatory identification requirement for Quebec, in order to ensure the safety of the bank accounts. Sorry for the inconvenience and thank you for your understanding.
What kind of payments do you take?
We accept e-Transfers and cryptocurrency.
How do e-Transfers work?
Below is a short clip explaining how Interac e-Transfers work.
What taxes do you charge on products?
Taxes are included in our prices.
How do I make an order?
Review the products and click on the product of your choice.
Select the weight using the drop down list.
Click on “Add to Cart”.
View your “Cart” once you are satisfied with your order.
Review and confirm your order then click on “Proceed to Checkout”.
Input and review your billing details then proceed to “Place Order”.
After placing your order, check your email for confirmation.
Make your payment with Interact E-mail transfer or Cryptocurrency.
Can I add / edit / cancel my order?
If you would like to add or edit your order, you’ll need to place a new order and email us at the contact for below with your order number to cancel your original order.
Is it safe to order with Bulk Buddy? I am afraid someone could steal my personal data
Yes, you do not need to worry. At the BulkBuddy.co, we are different than other online cannabis dispensaries. We strive to make it easier for Canadians who require medicinal cannabis therapy to access a premium quality-controlled supply of cannabis at an affordable price.
We also understand the importance of our customer’s privacy and we are committed to protecting the confidentiality of your personal identifying information (“PII”). Our website is located on a secure server and database is encrypted.
What happens if I don't get my order?
If you have not received your order within 48 hours after the expected delivery date, please contact us immediately via email at at the contact for below. We will conduct an investigation and take the necessary steps to ensure your package arrives to you safely.
Why haven't I received any emails?
If you do not receive any emails, please check your spam/junk inbox. We use an encrypting mailing service, and therefore most mailing services consider it as spam.
During business hours, we may not be able to reply to our emails promptly. We ask for your patience, and we will get back to you as soon as we can!
How does the discount system work?
To clarify how our discount system works is when you add 8 Ounces into your cart (doesn’t matter which strain) or if it is the same strain, your cart will automatically apply 45% off, which you will see the discounted price unless it is on special.
This allows you to build your own half pound while paying the closest and most preferred half pound price for all the strains you’ve selected.
If you wanted less variety, anything with 3 or more ounces qualifies you for 35% off your entire order
– With 3 Quarter Pounds, you get 10% off and with 4 Quarter Pounds you get 15% off
– With 2 Half Pounds, you get 7.5% off
These discounts do not apply to Hash / Kief / Shatter / Concentrates, only Cannabis Flowers.
Whichever option you choose, the dollar $ automatically ends up being very close or on par with one another.
Shipping (Due to Covid-19 Please Expect Additional 3-10 Days.)
What are the shipping fees?
Free Canada Post XpressPost shipping over $100, If less than $100 it will be an addition $15 fee
Do you ship outside of Canada?
We do not ship outside of Canada.
What happens if I do not receive my order?
In the unlikely event that Canada Post or any other carrier we might use doesn’t deliver your package on time, please contact us and do not contact the carrier.
We will conduct a search, starting with tracking your shipment. Bulk Buddy will not insure any packages that have the wrong address given.
There will be refunds if your package is lost or stolen due to the courier’s fault.
This usually never happens however we like to give our clients full confidence when purchasing from BulkBuddy.co
We will do an investigation before replacing any lost or stolen packages. It usually takes a maximum of 21 days to find out where the package has been, if it is gone we will credit you back or send out a new package at no additional charge.
Please ensure all your shipping information is correct! Thank you!
Are signature required to receive my package?
We ship orders with signature required on all orders above $250. This is an extra security measure to protect your purchase from postal theft. If you do not want this option for your order, please add a note to your order on the Checkout Page and request for no signature.
However, if you request no signature and your item has been marked as delivered, we have no liability on the package if it is deemed missing.
How long does it take to receive my order?
We offer free Xpresspost shipping on all orders. Please note that this service usually arrives within 1-3 business days to most parts in Canada as advertised by Canada Post. In some cases, if you reside in a rural area or small population city, it may take up to 4 business days, however, usually is the cases for provinces such as New Brunswick and Prince Edward Island.
Why does the tracking on canada post seem exactly the same for the last few days?
Why do I still not have a tracking number?
If your order is shipped with Canada Post, you will receive a separate email from Canada Post with your tracking information. Please check your junk folder. If you still don’t have a tracking number, please contact us at the contact form below and one of our customer service representatives will look into it. If your order is still on hold, it means that we have not received your payment and your order has not been processed yet.
How do you package my order?
We pride ourselves as being the leading mail-order marijuana seller in the industry, and therefore we ensure that your order will be taken care of with the same standard. Your order will be discreetly packaged, and flowers will be packaged in a Mylar bag and heat-sealed. They will also be vacuum-sealed to conceal any smell. Bulk orders will be bagged with storage bags and vacuum-sealed.
Bud size will vary in size from small to large and this due to the nature of some strains. For bulk orders, there will be a little to none shake.
Why does the tracking seem to not been updated for several days?
Canada Post may forget to add an updated scan to the order. This causes the order to appear as if it is not being processed. Most of our orders arrive within three business days. However, they may be delayed due to unforeseen circumstances. If you have waited four or five business days and nothing has arrived, please email us directly at the contact form below and we will perform a trace for you with Canada Post.
What shipping services are available to Nunavut, Ontario and Quebec?
Postal theft is a minor issue in some areas, but is relatively common in Nunavut, Ontario, Northwest Territories, and Quebec. We recommend placing smaller orders if you are concerned about your order’s safety.
What is a Indica?
Indica’s are “nighttime” strain and will get your body feeling relaxed. It’ll introduce a mellow and sleepy mood with stress and pain relief. Indica’s are highly suggested when using it to effectively treats sleeping disorders such as insomnia, fibromyalgia, body aches and pains. Indica’s are also commonly used for treating Multiple Sclerosis, Parkinson’s disease, Fibromyalgia and Lupus.
Effects of indica’s: targets the body being mellow, relaxed, carefree, sleepy, couch-lock, and calm.
What is a Sativa?
Sativa’s are known for being a “daytime” strain because they provide you with an uplifting and stimulating effect. If you’ve ever had the giggles after smoking or ingesting cannabis, then it was probably from a Sativa strain. The effects of a Sativa make’s them particularly popular among artists and creatives. Sativas are a great way to start your day. The most popular medicinal benefits range from treating mental and behavioural problems to treating depression, stress and ADHD.
Effects of sativa’s: targets the mind being creative, alert, energetic, euphoria, sociable and cheerful.
What is Hybrid?
Hybrids provide the best of both worlds. Typically these hybrids are either indica or sativa dominant. An indica dominant hybrid might give you a strong body buzz without feeling tired, or a sativa-dominant hybrid may make you very sociable and cheerful but still calm and relaxed. Other times, a hybrid can be a “true” hybrid, meaning that it is an even mix of both varieties.
What is THC?
Short for tetrahydrocannabinol, THC is the most common cannabinoid in cannabis. It is the primary psychoactive cannabinoid responsible for the intoxicating “high” that may be experienced when it’s consumed.
What is CBD?
CBD is short for cannabidiol and is another common cannabinoid in cannabis. When consumed, CBD affects various processes in your body but does not produce an intoxicating effect.
What is a Boveda?
A boveda package is a humidity package which can improve the quality of marijuana cannabis by setting the flower to the right humidity level. 62% relative humidity level is right for cannabis. You can never use “too much” Boveda and all you need to do is pop them in a rubber-sealed container along with your cannabis.
A 8 gram Boveda is perfect for 1 ounce of cannabis.
A 60 gram Boveda is perfect for 1 pound of cannabis.
My Shatter or Budder turning into wax. Now What?
My shatter or budder turning into wax. Now what?
Please be advised that due to circumstances that are out of our control, such as summer heat, humidity and even time. There is always a risk that the shatter you ordered could turn to wax or budder by the time you receive it.
Unfortunately, shatter turning to wax budder is not uncommon when exposed to heat but it does not make your shatter any less safe or any less potent in any way whatsoever. In fact, the terpenes and aromatics will be more present if this happens and the flavour will actually be increased.
We do not offer any reimbursement or refunds if your shatter turns to budder or wax.
Is moldy cannabis safe to consume or smoke?
No, mould can cause mild to severe health issues including coughing, trouble breathing, headaches, vomiting, diarrhea, heart palpitations, and infections in the lungs. People with asthma or compromised immune systems are most likely to be affected by mould, and could potentially lead to death.
Cannabis, just like any other type of produce, has the potential to develop mould. While some cases do appear in the cultivation process, the majority come after harvest, either during the drying and curing phase or in storage, when moisture levels are too high. Although most cultivators know how to prevent mould growth on cannabis, that doesn’t mean that every crop is perfect. Additionally, if an end-user doesn’t keep cannabis in a cool, dry place, that stash could also be at risk.
Signs of mouldy cannabis:
- Musty, sweet, and stale odour
- Grey or white fuzz
- Specks of white powder, like white dust.
We inspect all cannabis for mould before purchasing from our growers. However, sometimes they do escape our eye and if you ever do encounter mould in your order, please contact us and kindly let us know.
What effects might I typically expect from cannabis strains with moderate THC levels?
Cannabis directly interacts with the brain and central nervous system. THC generally produces an intoxicating or impairing effect, even when very little is consumed. In moderate consumption, effects may include a sense of relaxation and pleasant euphoria. THC can also cause unpleasant or harmful effects. Senses may be heightened. The effects vary from person to person and will further depend on strain, consumption method and personal factors like genetics, existing mental health conditions, current mood, age, personality and gender.
How long will cannabis stay in my system?
This always depends on how much you consume, how you consume it and your genetics, age, personality, gender and other personal biological factors. Effects can take up to 24 hours to fully dissipate, but THC can be detectable in the bloodstream for up to seven days or more, depending on several factors, including frequency of use. There are few reports of secondary intoxication (i.e. from second hand smoke or vape), but it also depends on a number of factors, including dose and ventilation of the space.
Why is it unsafe for youth to consume cannabis?
The brain continues developing until around age 25, and the use of cannabis may interfere with this development. This is because when consumed, cannabis directly interacts with your brain and central nervous system. Risks are increased with heavy, prolonged consumption and the early onset of use. Learn more about cannabis effects here.
Does cannabis consumption lead to other drug use?
There is limited evidence that suggests cannabis use is likely to precede the use of other legal and illicit substances and the development of addiction to other substances. The majority of people who consume cannabis do not go on to use other harder substances, such as stimulants or opioids.
Can I drive while or after using cannabis?
Driving while experiencing the psychoactive and intoxicating effects of cannabis containing THC is extremely dangerous. Do not drive after using cannabis, and ensure you are informed about the driving laws in your province. Although the effects of intoxication from cannabis that contains THC may wear off, cannabis stays in your system for some time. It is recommended that individuals who use cannabis refrain from driving (or operating other machinery or mobility devices) for at least six hours after using cannabis.
Can I use cannabis while pregnant or breastfeeding?
There is no known safe amount of cannabis to use during pregnancy or when breastfeeding. Cannabis use during pregnancy has been linked to low birth weight, and can harm a child’s brain development. Pregnant and breastfeeding women should not consume cannabis, as it could harm the fetus or baby.
Can I give cannabis to a minor in my home?
No. According to the Cannabis Act, even parents or guardians can face significant legal consequences for distributing cannabis to a minor, including up to a 14-year prison penalty. The rules and penalties for distributing cannabis to minors are different than those set for alcohol distribution to minors.
Is it unhealthy to inhale cannabis smoke?
Inhaling smoke of any kind can lead to lung damage and respiratory problems. Certain smoking practices such as deep-inhalation or holding one’s breath increases these risks. It is known that cannabis smoke contains chemicals and tar that are similar to tobacco smoke.
Can You Advise Me In Choosing Medicinal Products?
While we are passionate about the medicinal (and recreational) benefits cannabis offers, we are not doctors. We will do our best to provide helpful and insightful product information, recommendations, and suggestions, but this is not a substitute for professional medical advice.
We strongly urge you to consult a certified, practising medical professional for guidance in selecting product solutions that will work for you. Treating symptoms effectively varies widely between individuals, depending on the specifics of their medical condition, their physiology, and their environment, as well as numerous other factor.
We want you to experience the relief that medicinal cannabis products can offer. Talk to your doctor.